Terms of Use

Last updated: 22 April 2026

These Terms of Use (“Terms”) govern your use of the Life Index website, the Life Index mobile app, and any products or services we offer. By using the website, installing the App, or buying a product you agree to these Terms. If you do not agree, please do not use the service.

1. Who we are

The service is provided by LIFE INDEX L.L.C-FZ, a Limited Liability Company (Free Zone) registered in the Meydan Free Zone, Dubai, U.A.E. under licence No. 2646321.01, with offices at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.. You can reach us at info@life-index.com or +971 58 895 8828.

2. Accounts

• You must be at least 16 years old (or the age of digital consent in your country) to create a Life Index account.
• Give us accurate information and keep it up to date.
• Keep your password confidential. You are responsible for activity under your account.
• We may suspend or close accounts that breach these Terms, attempt to abuse the service, or use it unlawfully.

3. Licence to use the App and website

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, and to access the website, for your personal, non-commercial use. You may not:

• Copy, modify, reverse-engineer, decompile or create derivative works of the App or website;
• Rent, sell, sub-licence or share access to the App to others;
• Use automated tools to scrape or overload the service;
• Use the service to build a competing product.

4. Your content

You keep ownership of the content you create in the App (diary entries, goals, habits, notes). You grant us a narrow licence only to store, back up and display that content to you inside the service. We do not use your content for advertising or to train third-party AI models.

5. Acceptable use

You agree not to use the service to:

• Break any law or infringe anyone’s rights;
• Upload malware, spam or illegal content;
• Harass, threaten or impersonate others;
• Attempt to interfere with the security or integrity of the service.

6. Orders, payments and delivery

Physical products (book, journal, bundle) are shipped from the UAE. Prices on the site include applicable VAT unless stated otherwise. Shipping times and fees are displayed at checkout. See our Refund Policy for returns.

7. In-app purchases and subscriptions

Any paid features inside the App are billed by Apple (App Store) or Google (Google Play) under their standard terms. Subscriptions renew automatically unless you cancel at least 24 hours before the end of the period. Manage or cancel subscriptions in your Apple ID or Google Play account settings.

8. Not medical advice

Life Index is a lifestyle and self-reflection product. It is not a medical device and is not intended to diagnose, treat, cure or prevent any disease or mental-health condition. If you are experiencing a medical or mental-health crisis, contact a qualified professional or local emergency services.

9. Intellectual property

All content we provide — text, design, graphics, code, logos and trademarks — is owned by LIFE INDEX L.L.C-FZ or its licensors and is protected by copyright and trademark laws.

10. Third-party services

Our App and website may link to or integrate with third-party services (Apple, Google, payment providers, hosting providers). We are not responsible for the content or practices of those services. Their own terms and privacy policies apply.

11. Disclaimers

The service is provided “as is” and “as available”. To the maximum extent allowed by law, we disclaim all warranties, whether express or implied, including fitness for a particular purpose and non-infringement. We do not promise that the service will be uninterrupted, error-free or always compatible with every device.

12. Limitation of liability

To the maximum extent permitted by law, Life Index will not be liable for any indirect, incidental, consequential, special or punitive damages, or for loss of profits, revenue, data or goodwill. Our total liability to you for any claim arising out of or relating to the service is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) AED 500.

13. Termination

You may stop using the service at any time by deleting your account in the App or writing to us. We may suspend or end your access if you breach these Terms, if your account is inactive for a long period, or if we stop offering the service. Clauses that are meant to survive termination (IP, disclaimers, liability, governing law) will do so.

14. Governing law and dispute resolution

These Terms are governed by the laws of the United Arab Emirates and the regulations of the Meydan Free Zone, Dubai, U.A.E., without regard to conflict-of-law principles. Any dispute that cannot be resolved informally will be submitted to the competent courts of Dubai, U.A.E.

Nothing in this section removes rights that consumers have under the mandatory laws of their country of residence.

15. Changes

We may update these Terms. We will post the updated version on this page and change the “Last updated” date. If changes are material, we will notify you by email or inside the App. Continued use of the service after changes means you accept the new Terms.

16. Contact

LIFE INDEX L.L.C-FZ
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
info@life-index.com · +971 58 895 8828